Frequently Asked Questions
Everything you need to know about Patricks high-performance grooming.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 50% full.
Are Patricks products tested on animals?
No, we are strictly cruelty-free. None of our formulations or ingredients are tested on animals, and we ensure our suppliers adhere to the same ethical standards.
Can I change or cancel my order after it's placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our support team within 1 hour of placement, and we will do our best to accommodate your request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Afterpay.
Are your products suitable for sensitive skin?
Yes, our products are formulated with high-quality active ingredients and are dermatologically tested to be safe for all skin types, including sensitive skin.